Donalds-Due West Water & Sewer Authority offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Online Bill Pay
You can now pay 24 hours a day Online. Just click the green "Pay Your Bill Now" button and follow the prompts. You must know your account number (which are the last four digits on your bill) and the last 4 digits of your phone number that we have in our system. If not please contact the office to update your information.
If you are wanting to make a payment by phone please call 1-888-648-1633.
We accecpt payments 24 hours a day. You must know your account number (which are the last four digits on your bill) and the last 4 digits of your phone number that is in our system. If not please contact the office to update your information.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office address. (134 North Main St. Donalds, SC 29638). We accept cash, checks, money orders, debit cards, and credit cards. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
• Office Hours: Monday, Tuesday, Thursday, and Friday 8:00am-1:00pm, 2:00pm-5:00pm
• Wednesday 8:00am to 1:00pm
• Our office will be closed for lunch between 1:00pm to 2:00pm
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.